General Enquires: Ben Smith
07773 115506
0800 357 9 457
Accounts / Media & Admin:Hanah Smith
01935 415696
07540454449
Please send payments & general corresponance to:
Ben Smith Electrical
10 Danielsfield Road
Yeovil
BA20 2LR
There are plenty of ways to reach us, but if you would prefer us to call you - no problem! Please fill out the form below and we will respond by return in your preferred way...
Thank you! Your information has been submitted successfully. We will respond within two hours if in usual business hours. At anytime you can reach us on 01935 415696 or email info@bensmithelectrical.co.uk All the best, Ben
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Maybe Save Time and Try Our FAQ's below....
FREQUENTLY ASKED QUESTIONS
What's you VAT number?
VAT no: 936 9381 79
Do you have valid, current Insurances? Are you NICEIC registered?
Yes we do, both public liability and employee liability available to download here
What are your details so that I can set you up to pay by BACS?
All customers are welcome to pay electronically. BACS Payments to be made to: Ben Smith Electrical, NATWEST Branch Sort Code:60 24 37 Account No. 13629360
Do you have company Terms of Business?
How soon do I receive my electrical test results from you?
Both PAT and periodic test results are relased on receipt of payment. We will not issue these to you until payment has been received / has cleared unless agreed in advance.
Can I pay my bill by invoice on payment terms?
Yes you can. We offer this service to all commercial and industrial clients, subject to internal approval. We offer a 30 day payment option for works under £1000 and 7 day payment terms for works over £1000. On occasion, you may be asked to provide part-payment for ongoing works or for payment in advance for materials if the cost is greater than our credit services with suppliers allows us to cover. But we will ensure to provide this request upon submitting our quotation. This is not something which is likely to prohibit work with our domestic clients.
I am a domestic customer. From past experience if I have had to make an emergency call-out, I have been charged a premium for this. What happens in this instance if I contact you?
It is not in our business ethos to layer charge upon charge to our domestic customers. We operate a policy of zero call-out fee within business hours, monday-friday within a ten mile radius as standard. If we have to make a special arrangement for an additional engineer or the call-out is out of hours or after midday on a Saturday / Sunday or you are outside the Yeovil area, we will consider re-couping our mileage cost and engineers time, but we will at all times inform you of this and we will never be opportunist at your expense.
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